1 Job in Walling, TN
Canon Solutions America Inc. is Hiring a Client representative Near Walling, TN
Representative, Client SvcLead
US-TN-Cookeville
Job ID : 31756
Type : Full-Time
of Openings : 1
Category : Customer Service / Support
TN - Cookeville-TNTech-MS
About the Role
Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow.
Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing.
Maintains and promotes positive customer relationships. Performs daily key operator and / or convenience care functions.
Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.
Your Impact
Production and Workflow
- Monitors and ensures compliance with established workflow processes and procedures.
- Receives and reviews customer requests to ensure that they fully describe customer requirements and processing specifications.
- Ensures quality control of shift work (perform physical check of work, check against customer requests, check quality and consistency of processing).
Equipment Knowledge and Care
- Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
- Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.
Administration and Reporting
- Performs data entry.
- Supervises supply inventory and record keeping.
- Ensures site records such as logbooks, time sheets and other reporting devices are properly used and maintained by the staff.
Results Expected
Responsible for overall health of the account, including organization, scheduling assignments for staff, and managing the daily work flow.
Oversee the generation of daily and monthly departmental reports; supervise the processing of external vendor billing.
About You : The Skills & Expertise You Bring
Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
Associates degree or equivalent experience required, plus 6 or more years of related experience.
- Strong customer service and communication skills are required.
- Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Must be able to lift up to 50lbs.
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.
S. Our parent company, Canon Inc. (NYSE : CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.
S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site csa.canon.com / careers , we cannot guarantee the validity of this posting.
For a list of our current postings, please visit us at csa.canon.com / careers .
Posting Tags
li-bk1 #pm20
PI021bf38c3850-26289-34127496
Last updated : 2024-05-02
Job Summary
Full Time
Wholesale
$36k-45k (estimate)
05/03/2024
08/02/2024
csa.canon.com
ALBUQUERQUE, NM
50 - 100
1994
<$5M
Wholesale
Related Companies
The job skills required for Client representative include Customer Service, Communication Skills, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Client representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client representative positions, which can be used as a reference in future career path planning. As a Client representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client representative. You can explore the career advancement for a Client representative below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
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